Submitting tracking info

How we submit tracking information to PayPal.

How is tracking info synchronized between Shopify and PayPal?

You've granted us access to connect to your Shopify store, so we are notified every time you ship orders and mark them as fulfilled in...

How much it takes to have tracking info added to PayPal?

If there are enough credits in your account, we submit all tracking data in up to 24 hours. For a backlog cleanup, we might need more time,...

Will tracking data be submitted for my previously fulfilled orders as well?

Yes, we can help with that. Request a backlog cleanup and choose a time (or order id) range between which we should look for orders. You'll see a...

I also submitted tracking info for some orders. Will you submit then again?

When we see that tracking info was already submitted for an order, we'll mark in our system that you have already done it. We ignore it - and we...

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