My mass-fulfillment service doesn't add the names of the carriers, it just says "Other" for all orders. What can I do?

We've seen this frequently. Our largest customers are dropshipping and have this issue. That's why we built an internal service (CD, which stands for "Carrier Detection") that is using the crowdsourced data form all our customers, combined with deep research on tracking number formats. CD is able to estimate, the correct carrier for over 98.5% of the shipments. CD is embedded within our platform and comes at no extra cost for our customers. Of course, it's always better for you to submit accurate data to Shopify from the very beginning.

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